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F.A.Q.

Hotel Reservation

Check-in and check-out

Check-in time is 17:00~ and check-out time is at 10:00 the following day. Even if you are staying for few nights in a row, please do the check-out process every day. Please leave your belongings at the front desk between 10:00~17:00, because you can’t keep your belongings in the capsules or locker at that time. The capsule number you are staying in is subject to change.

Going out after checked-in

Staying guests are free to go outside.

Reservation change and cancellation

You can change or cancel your reservation on our reservation system. Please be sure to call if you will be late from the scheduled check-in time. Should we receive no prior notice, we will treat it as cancellation.

Parking lot

We don’t have parking space. Please use nearby coin parking lots.

Payment with credit cards

We take JCB, VISA, MASTER, AMEX, DINERS, and China Union Pay cards. Minimum payment with credit card is 3,000 yen.

Stay for two people

All capsules are designed for 1 person only. Bunk type capsules with sharing space available only at women’s floor. Perfect for stay with friends and/or family.

Stay with family

All capsules are designed for 1 person only. Men’s floor and women’s floor are separated thus staying together with family members is not possible.

Children stay

Regardless of staying with family, minimum age for staying is 12 years old.未成年者の宿泊に対する同意書

Leaving your belongings prior to check-in

You can leave your belongings free of charge at the front desk, prior to check-in on the check-in day, and after checked-out on the check-out day.

Payment

Payment must made in advance upon arrival. Please complete the payment at the time of check-in. You can pay for all the days you are planning to stay with us all together on the first day if you are staying more than one night in a row.

Luggage

Please use the trunk room to store big luggage such as suitcase. You can borrow keyed chain at the front desk. Due to the limited space, you might not be able to use the trunk room. Taking care of the keys and valuable items is your sole responsibility. You will be charged for 3,000 yen per key if you lost the key.

Shower room and toilet

Each capsules are not equipped with shower room or bathroom. Please use the shared lavatory, toilet, and shower booth.

Amenities

One bath towel, one face towel, room wear, and tooth brush are provided in each locker. Hair dryer is provided at the lavatory. Shampoo, conditioner, and body soap are provided in each shower booth on every floor.

Facilities inside the capsule

Capsules size is about 2 m x 1 m x 1 m. Slightly bigger than 1 tatami size (1,82 m × 9,1 m). Lights, electric outlet, USB terminal are available inside the capsule. If you would like a capsule with TV, please let us know beforehand.

Capsules lock

As regulated by the hotel industry law, capsule hotels fall into simple lodging category, thus lock is not permitted on each capsules door. Blind curtain is used as door for capsules. Taking care of valuable items is your responsibility solely.

Noise during sleep time

Capsules are not fully sound proof. Noises from the surrounding might still be heard. Please ask for ear plugs at the front desk if the noise disturbs you.

Wi-Fi

Wi-Fi is available in the entire building.

Relaxation area

There is no relaxation are in the building. Please ask front desk for nearby relaxation place.

Eating and drinking inside the capsule

Having a meal inside the capsule is prohibited.

No-smoking in the capsule

Smoking is prohibited in all capsules.

Damage by stain policy

If you stained the bedding set despite unintentionally or by accident, you will be charged for the amount of 5,000 yen as cleaning fee.

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Hotel Reservation

Hotel Reservation